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Welcome to the Pretectum Developer Documentation. This documentation provides guides and API references to help you integrate with the Pretectum Customer Master Data Management platform.

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What is Pretectum?

Pretectum is a Customer Master Data Management (CMDM) platform designed to help organizations centralize, manage, and effectively leverage customer data profiles across their enterprise. The platform’s mission is simple: Making Your Customer Data Better. With Pretectum, you can:
  • Build a Single Customer View: Aggregate customer data from disparate systems—including ERP, CRM, CDP, and DMP platforms—to create a unified 360-degree customer profile
  • Improve Data Quality: Cleanse, deduplicate, and enrich customer profiles to ensure accuracy and completeness for sales, marketing, and customer service teams
  • Enable Data Governance: Define governance policies, quality rules, and ownership responsibilities while supporting privacy and regulatory compliance
  • Power Segmentation & Personalization: Categorize and segment customers for targeted, personalized marketing across multiple channels
  • Support Real-Time Decisions: Gain current insights into customer profiles for faster, more informed business decisions
Pretectum serves organizations across banking, healthcare, retail, insurance, telecommunications, hospitality, education, and other sectors requiring robust customer data management.

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Getting Started

Search Data Objects

Learn how to search and retrieve master data using the API

API Reference

Explore the complete API documentation

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Authentication

To use the Pretectum API, you need API credentials (client ID and client secret). Contact your Pretectum tenant administrator to obtain these credentials.

Get Access Token

Learn how to authenticate and obtain an access token

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Key Concepts

Before diving into the API, familiarize yourself with these core concepts:
ConceptDescription
TenantYour organization’s isolated environment in Pretectum
Business AreaA high-level category for organizing data (e.g., Customer, Product, Supplier)
SchemaDefines the structure and fields for data objects
DatasetA collection of data objects that share the same schema
Data ObjectAn individual record containing your customer master data

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Need Help?

If you have questions or need assistance:
  • Email Support: [email protected]
  • Contact Your Admin: Reach out to your Pretectum tenant administrator for access and permissions